Commonly asked questions about Hospice.

Please contact us with any other questions about hospice services or Hospice of Waterloo Region.

How is a community hospice different than a residential hospice?

Community hospices provide programs and services that enhance the quality of life for individuals living with a life threatening illness and still reside in their homes in the community. Community hospices do not have beds for end of life care and residential hospices do.

What is the difference between hospice care and palliative care?

While Palliative Care programs were originally developed primarily within larger healthcare institutions, and hospice care developed within the community as free-standing, primarily volunteer programs, over time, these programs gradually evolved to a cohesive movement that aims to relieve suffering and improve quality of life for those who are living with, or dying from, any illness.

To recognize the convergence of hospice and palliative care into one movement, and their common norms of practice, the term “hospice palliative care” was coined.

Hospice palliative care is appropriate for any patient/client and or family living with a life-threatening illness due to any diagnosis, with any prognosis, regardless of age.(1)

Is there a charge for hospice services?

Hospice of Waterloo Region offers all programs and services to residents of the Region of Waterloo at no charge.

Do I need a medical referral to receive services from Hospice of Waterloo Region?

No. You or anyone you know (family, friend, healthcare professional) can refer you to Hospice of Waterloo Region. A third person must receive permission from you first before a Hospice representative can call.

How are Hospice volunteers screened and trained?

Hospice volunteers submit to a rigorous screening and training process. All applicants must attend a 45 minute screening interview before being accepted in to the 33 hour training program. Prospective volunteers must also submit a clear police check, insurance verification, immunization documentation and references prior to being matched with Hospice clients.

For more information on the services Hospice volunteers can offer, please read the following post from our blog.